Mentions are a powerful and useful way to draw someone's attention in Jira. Now with Mentions & Watchers app you can communicate and draw a groups/roles attention. When you mention a group/roles, member's of that group/role will receive a notification by email as they would when you mention them using @mentions.
There are two ways mention a group/role: using autocomplete, or via the insert menu in the editor toolbar.
To mention a group using autocomplete, type ~ in the editor and start typing the group name you wish to mention. Choose the group you wish to mention from the list of suggestions.
Mentions & Watchers will suggest groups that have access to this issue/project and continue to suggest matches as you type like mentions.
In Description OR Comment field, choose Insert → Mentions & Watchers then search for and select the group you want to mention.
We have introduced two custom fields
- Mentioned Groups
- Mentioned Roles
Groups and Roles mentioned will be added to these field to help you visualise and write queries to filter.
Will help you identify issues that have mentions of groups you belong to.
"Mentioned Groups" in myGroups("") "Mentioned Groups" in (jira-servicedesk-users)
Function "myGroups" can be used with any group picker field.
When you mention a group on an issue and your Jira administrator has enabled group watching you should be able to view and manage the groups who are watching this issue.
! To remove a group watching this issue you need “Manage Watchers” permission and group watching should be enabled by your Jira admin.
- Supported Fields
- Group Watching – Relies on your Jira administrator enabling group watches.
- Custom field – Will only be used when your Jira/Project administrator has enabled them to do so.
- Manage groups watching – Relies on your Jira administrator enabling group watches and you as a user having manage watchers permission.