FAQ

How do I mention a group?

See User Guide.

When and where can I mention a group?

You can mention a group while:

Supported fields

Can I mention more than one group?

Yes.

What happens when I mention a group?

Will they get more than one notification if they are in more than one group that was mentioned?

No, they will be notified only once.

I was able to mention a group, but they were not added as watchers to the issue, why?

You require Manage Watchers permission.

I have mentioned a group by accident, can I remove them from groups watching an issue?

Yes, see User Guide

I have mentioned a group that does not exist, what will happen?

Mentions & Watchers will render those in red.

Using text mode I have mentioned a group that i'm not a member of when restrictions were enabled that prevented me from mentioning them, what will happen?

Mentions & Watchers plugin will ignore these and will not notify the group you have mentioned.

In text mode what will happen if I mention an excluded group?

Mentions & Watchers plugin will ignore these and will not notify the group you have mentioned.

What happens when an administrator adds OR removes a user from the groups mentioned when add as watchers is enabled?

Mentions & Watchers will update the watchers of an issue accordingly.

What happens when an administrator deletes a group in Jira that is watching an issue?

Mentions & Watchers will remove the group deleted from Jira from all issues, where this deleted group was added as watchers and update the issue watchers accordingly.

Data center ready?

Yes but not yet approved by Atlassian. We are currently working with Atlassian to get Mentions & Watchers Data center approved. Rest assured the plugin is fully compatible and we are doing our best to get this approval soon.

What's next on the backlog?

See Coming soon