Administrator Guide

Mentions & Watchers provides you the admin of Jira to put in simple and effective controls in place to get the best out of Mentions & Watchers and prevent any misuse of it.

Built-in restriction

Mentions & Watchers will only allow a group to be mentioned if it has access to the project/issue in which the user is trying to mention on.

Further controls

Member of only - Default enabled.

When enabled, Mentions & Watchers will restrict a user from mentioning groups a user is not a member of in addition to the default restrictions mentioned above.

Excluded groups

Groups can be prevented from being mentioned when they are selected to be excluded. They will be prevented from getting mentioned even if the user is a member of an excluded group.

Exceptions group

There is always an exception, so we have included one in Mentions & Watchers. If you wish to enable a user and allow him/her to mention groups, that he/she is not a member of and even mention excluded groups they can. They need to be a member of the group that is configured as an exception.

Custom field support.

We have introduced two custom fields

These two fields are locked and not available for you the admin to create, however they can be placed in screens(view only) where they are required to be available.

Mentioned Groups field can be further used in

Project Configuration

Projects can configure and customise how they wish to Mentions & Watchers now, for more information see Project Admin guide

Example configuration